FAQs

Yes. We reserve the right to cancel any order at our discretion, including (but not limited to) suspected fraud, payment/verification failure, pricing or listing errors, MAP/brand compliance issues, item unavailability, logistical constraints, or abusive behavior. You’ll be notified and refunded if your order is canceled. If fulfillment has begun or has shipped, standard return/restocking policies apply.

Orders may be screened by fraud tools (AVS, CVV, IP, velocity). If flagged as high-risk, we may request additional verification (e.g., photo ID, billing address proof). If verification isn’t provided within the requested timeframe, the order may be canceled.

Orders may only be canceled if they have not entered fulfillment or shipment. Cancellations are subject to a 20% processing fee (25% for special-order items). If an order has already shipped, it cannot be canceled and must follow our return process.

If we discover a pricing or listing error, we may cancel the order or contact you to approve the corrected amount. If you decline, the order will be canceled and refunded.

Some items (oversized, freight-only, remote area delivery, residential liftgate, limited-access addresses) can require additional shipping beyond the checkout estimate. If that applies, we’ll contact you with the updated charge.

• If you approve, we’ll invoice and ship.
  
• If you don’t approve within 24 hours, we’ll cancel and refund less processing fees (if applicable).

Yes - recommended for bumpers, hoods, turbo kits, exhausts, wheels/tires, and other heavy/oversized products. If you’re not sure about freight or oversized shipping costs, please contact us at info@revlineperformance.com for a custom quote before placing your order.

At this time, Revline Performance ships within the United States only. For international customers, please reach out for a custom freight quote and availability.

High-value orders may require a signature at delivery. This is non-optional on flagged orders and helps prevent theft/fraud.

We ship to the address you provide. Address changes or re-routes after shipment are not guaranteed and may incur carrier fees. If an order is returned due to an incorrect/undeliverable address, reship charges will apply.

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Report shipping damage or shipment errors within 24 hours of delivery and include photos of the item and packaging. We will file a claim with the carrier/supplier and advise next steps. Keep all packaging until the claim resolves.

Refusals are processed as returns when the product arrives back to sender. Restocking and round-trip shipping fees will be deducted. Refunds are processed after inspection confirming new/resalable condition.

• Custom Built or Special Order Items
• Clearance and Discontinued Items
• Items that have been installed/used/scratched/modified/altered
• Electronics (Including anything that can be hooked up electronically incorrectly)
• Turbo / Supercharger Kits
• External Body Parts (Including body kits)
• Mounted Wheels and Tires
• Engine Internals & Valvetrain
• Seats and other interior items
• Fittings & Made-to-Order Lines

No. Original shipping is non-refundable once an order has shipped. Return shipping is the customer’s responsibility unless the return is due to our error.

After inspection/approval, refunds typically post within 3–10 business days depending on your bank.

You’re responsible for confirming compatibility before ordering. Use our fitment data, contact us with your VIN/year/trim, or request a fitment check. If a listing error caused the mismatch, we’ll make it right. We’re not responsible for parts ordered for the wrong model/trim.

Some parts are for off-road or race use only and may not be emissions-legal in your area. It’s your responsibility to comply with local laws (CARB, EPA, inspections).

No. Revline Performance is not responsible for third-party installation, labor charges, or damage caused by incorrect installation.

Manufacturer warranties vary and are handled per the manufacturer’s terms. We’ll assist you with documentation needed to file a claim. Warranty does not cover normal wear, misuse, or improper installation.

These are often non-cancelable once submitted to the supplier, and non-returnable unless defective. Lead times are estimates from the manufacturer and may change.

We use standard fraud screening (AVS/CVV/3-D Secure where applicable). Orders with mismatched billing/shipping or unusual activity may be held or canceled pending verification.

Chargebacks are not a substitute for our return process. We respond to disputes with complete documentation (order records, tracking/delivery scans, correspondence, photos, and signed confirmations where applicable). Customers who abuse chargebacks may be restricted from future purchases.

If payment is reversed after shipment, we reserve the right to pursue collection, restrict future orders, and/or refer the matter to the appropriate authorities.