At AGM Products, we stand behind the quality and craftsmanship of our products with our industry-leading Lifetime Shield warranty and 100% Satisfaction Guarantee.. This comprehensive coverage is designed to provide you with peace of mind and unparalleled protection for the entire life of your product.
Coverage
The Lifetime Shield warranty covers all defects in materials and workmanship for the lifetime of the product. This includes:
- - All major components
- - Seals and gaskets
- - Electrical systems
- - Structural integrity
Additionally, we provide:
- - Free Shipping on all verified warranty claims
- - Loaner tools, on request, if you have an event or fast approaching deadline
Key Features
- **No Additional Cost**: The Lifetime Shield is included with your purchase at no extra charge.
- **Hassle-Free Claims**: Our streamlined claims process is designed for your convenience. Simply call or email our customer service team to initiate a claim.
- **100% Satisfaction Guarantee**: If you're not completely satisfied, you can return the product within 30 days of purchase.
Making a Claim
To make a claim:
- Contact our customer service team at 760-884-8319 or email
- Provide your product details and describe the issue
- Our team will guide you through the next steps, which may include inspection or repair at an authorized service center.
Return Guidelines
- - Returns accepted within 30 days of receipt
- - Products must be undamaged, complete, and in resalable condition
- - Customer pays return shipping unless a prepaid label is supplied due to AGM Error or defect.
- - Installed or modified parts waive return rights, except for faulty parts
Refund Processing
- - Returned orders are processed in 1-2 business days.
- - Customer returning product meeting return guidelines should see refund back on the card they used to purchase the product in 7-10 business days (this time is set by the credit card processor, not us)
Continuous Improvement Commitment
We use warranty data to continuously improve our products. Your feedback and experiences help us enhance our offerings, ensuring we maintain the highest standards of quality and reliability.
Limitations
The Lifetime Shield does not cover damage resulting from misuse, abuse, accidents, or normal wear and tear.
The Lifetime Shield, is our way of demonstrating our unwavering commitment to quality, customer satisfaction, and long-term value. Choose AGM-Products for tools and gear backed by the ultimate protection - guaranteed for life.
