ISR/Otaku/Zerofab/Deep Motor DBW Manifold Adapters

Most in-stock items ship within 24 hours. Items such as Billet pedals, DBW kits, Manifolds and Boost Doc parts may have longer lead times, please contact us before ordering.

We do our best to have an open line of communication with our customers in order to inform them of potential shipping delays and estimated times of arrival. Please make sure to include accurate contact information in your order.

Expedited: Orders for in-stock items with expedited shipping must be received before 12 noon EST in order to make the same-day drop-off.

Back Order: Item arrival is subject to manufacturer lead times. We do our best to estimate these lead times on the product page.

Special Order: Special order items such as custom CNC parts take on average roughly 4-5 weeks to ship. This may vary depending on the time of year and current CNC queue. Customers are informed of current CNC queue times at time of order.

Customs/Duty/VAT/Tax etc.: We do not collect any form of international customs, duty, VAT, taxes, etc at checkout. It is the customer's sole responsibility to understand the cost of importation of good from outside their country and be ready to pay any import/customs/duties owed on your order. Please bear in mind that, if applicable, these charges may be due to the shipping agent prior to delivery.

Returned Packages (RTS): Once your order has been shipped, it is the customer's sole responsibility to communicate with the shipping agent regarding any issues with transit delays, customer clearance and/or delivery issues. We use the information you provide for shipping. If that information contains incorrect or missing data, we are not responsible for returned packages. In the event that a package is returned, the customer is responsible for any additional costs to re-send the package.

Shipping Delays: Please note that we have absolutely no control over your package once it's been tendered to the mail carrier you selected at checkout. We can not refund shipping costs because of transit delays caused by the carrier. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

NOTE: Regardless of reason for return, the purchased item MUST be sent back and received by Outsider Garage before a refund or replacement is issued.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at outsidergaragellc@gmail.com. Customers are responsible for return shipping costs. In the event that the product is defective or damaged, Outsider Garage may issue you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

NOTE: Initial cost of Shipping is NOT Refundable

You can always contact us for any return question at outsidergaragellc@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, we do not accept returns on electronic items, perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and merchandise such as clothing and hats. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.