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At SE Motors, we strive to ensure your satisfaction. If you are not happy with your purchase, you can return items within 30 days of delivery. All returns require a Return Merchandise Authorization (RMA#).

Eligibility for Returns

• Items must be in new condition with original packaging, parts, and documentation.
• Returns must be initiated within 30 days of delivery.
• Items without an RMA# or with damaged/missing components are not eligible for a refund.

Return Shipping

Customers are responsible for return shipping costs or may choose a 20% convenience fee for a prepaid label. Returns are not accepted for:

• Used or installed items
• Items returned after 30 days

How to Initiate a Return

Follow these steps to request a return:

• Log in to your account and navigate to the Order Status page.
• Select your order, click Return Items, and choose a reason for the return.
• Submit the request to receive your RMA# within 1-2 business days.

Note: SE Motors does not auto-generate RMA#s online.

Defective or Incorrect Items

If your item arrives damaged, defective, or incorrect, SE Motors will provide a prepaid shipping label for returns. Please follow the standard return process to obtain the label and RMA#.

Exchanges

To exchange an item, initiate a return using the procedure above and place a new order for quicker processing.

Important:SE Motors does not reimburse labor, installation, or any associated costs under any circumstances.